Last updated: September 19, 2026

At Odies Digital, we value clear communication and client satisfaction. This Refund Policy explains when a payment may be refunded for our branding, web design, SEO, advertising, and related digital services.

Refund Eligibility

A refund may be requested only if work on the project has not yet started.

A project is considered started once Odies Digital has begun any agreed service, including research, strategy, planning, design, development, content preparation, setup, optimization, advertising work, or other project-related activity.

Once Work Has Started

After work on a project has started, payments and deposits are non-refundable because time, resources, and professional services have already been allocated to the project.

How to Request a Refund

To request a refund before work begins, please contact us as soon as possible through our Contact page. Include your name, order or invoice details, and the service purchased so we can review your request.

Approved Refunds

If your request is approved, the refund will be returned to the original payment method. Processing time may vary depending on your bank or payment provider.

Questions

If you have questions about this policy or the status of your project, please contact Odies Digital before making a payment.

This policy applies subject to any rights that cannot be excluded under applicable law.